Enterprises today need to strategically align their technology infrastructure with their business objectives. They demand proactive problem avoidance for higher availability, and front-of-the-line service for faster problem resolution. Azeemi Technologies’ Oracle Support Services are to help you proactively manage your Oracle Infrastructure. It offers flexible support choices that help you align your technology strategy with your business priorities, accelerate IT efficiency, and achieve more efficient management of costs, risks, and upgrades. Expect higher system availability, faster problem resolution, and a lower total cost of ownership as you improve the efficiency of your Oracle systems.
The customized services you receive from our Oracle experts will help drive your business success. Their personalized guidance will help you fully utilize your existing solutions, improve your IT staff’s expertise and help you meet your most demanding customer-service levels. We deliver solutions that help proactively avoid issues, and experience in the areas of change management, performance optimization, disaster recovery, and ecosystem infrastructure will help you better leverage your resources and deliver more value to your business. Expect higher system availability, faster problem resolution, and a lower total cost of ownership. You will also receive technical assessments that optimize performance during the entire software lifecycle—implementation, production, and upgrades—with proactive notifications on patches and fixes. Our Oracle Support services are available 24 hour on-call Oracle Certified experts anywhere around the globe.
You can choose from a wide variety of services on an as-needed basis. For example, you can sign for yearly Support contract OR incident based (6- 12 visits). Following are prominent features of our Oracle Support Services:
- Oracle Support Renewal
- Oracle On-site Support from highly experienced Oracle certified consultants (Yearly/Incident based)
- Assistance on Critical SR’s
- Performance assessment and tuning of Oracle Infrastructure
- Establish disaster recovery/Contingency Planning
- Proactive problem avoidance through Oracle Health-Checks
- Design & Implement Backup strategies and Recovery procedures
- Capacity Planning and resolution
- Identify and resolve known security vulnerabilities issues
- Skilled and responsive 24x7 on-site, telephone and web assistance
- Proactive services such as 6-12 on-site Incident visits for problems fixing and to help ensure maximum stability of your Oracle Servers
- Oracle Best-Practice Implementations for Oracle Database & E-Business Suite
- Comprehensive, structured two-way communication procedures and keep on updating the customer about new & important Oracle Developments/Features
- Advanced Customer Services: More Flexibility, with Greater Personalization and Expertise
Why Us?
Flexible SLAs (Service Level Agreements)
With up to 5 minute response times and 24/7 support – we adapt around the needs of your business.
System knowledge
We have worked across all versions of Oracle products and can support any kind of complex environment and bespoke applications.
Named primary and secondary DBA’s
Backed by an entire team of Oracle Certified Professionals.
